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Creating a Top-Notch Talent Management Program
R199.00In this course, you will learn about the various aspects of talent management, including performance management, succession planning, talent management programs, employee development strategies, and employee engagement plans. -
Growth Hacking
R199.00In this one-day course, you will learn how to: identify the growth hacking mindset, recognize the differences between growth hacking and marketing, identify the customer need your business can fill, create and implement product placement and services to fit the need, learn and practice techniques of growth hacking, review and practice growth marketing strategies, identify the essentials of conversion and optimization, and create your own growth hacking plan. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
R199.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Survival Skills for the New Trainer
R199.00In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, youll review a list of dos and donts and consider your next steps. -
Project Management Fundamentals
R199.00In this course, you will learn what a project is and what a project manager does. You will also learn about the life cycle of a project. In particular, you will focus on the conceptual phase of project management, where you identify, prioritize, and scope a project idea. -
Microsoft Teams: Customizing You Teams Experience
R199.00In this course you will learn how to manage your Teams profile, manage teams, and add bots and apps to Teams. -
Microsoft Teams: Customizing Channels
R199.00In this course you will learn how to customize channels, and add tabs and connectors to a channel. -
Successfully Managing Change
R199.00This course covers how to manage and cope with change and how to help those around you, too. Topics explored include understanding, accepting and reacting to change; and strategies for assisting with change to be accepted and implemented in the workplace. -
Microsoft Sway: Getting Started with Sway
R199.00In this course, you will learn how to launch Sway, create a new Sway project, create and manage cards, and manage Sway projects. -
Getting Started with Microsoft 365: File Storage and Collaboration
R199.00Store files and collaborate with OneDrive for Business Manage an organizations activity with Delve -
Microsoft OneNote Online: Working with Notes, Part Two
R199.00In this course you will learn how to use tags and symbols, add handwritten text to a note, and use OneNotes highlighting tools. -
Business Succession Planning: Developing and Maintaining a Succession Plan
R199.00This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results.