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Design Thinking: An Introduction
Original price was: R499.00.R199.00Current price is: R199.00.This course is designed to get you started using design thinking to solve problems more creatively. You will better understand problems from the customer's perspective as you apply different brainstorming techniques to identify innovative ideas. You will be able to use effective design research through use of prototypes and testing to test your ideas and keep your design ideas moving forward. Upon completion you will be ready to take on your next project using a design thinking process. -
Critical Elements of Customer Service
Original price was: R499.00.R199.00Current price is: R199.00.This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Microsoft Access 365: Part 1: Getting Started with Access
Original price was: R599.00.R199.00Current price is: R199.00. -
Getting Stuff Done: Personal Development Boot Camp
Original price was: R599.00.R199.00Current price is: R199.00.To start this course, youll explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. Then, youll outline your vision statement, dreams, and goals. Next, youll learn about the 80/20 system, what characteristics your organizational system should have, how to design a functional workspace, and techniques for organizing your daily to-do items. Youll also learn how to set up and maintain information management systems (both physical and virtual), prioritize tasks, create routines, and tackle procrastination. Finally, youll learn how to get organized at home. -
Public Speaking: Presentation Survival School
Original price was: R599.00.R199.00Current price is: R199.00.After you complete this course, you will be able to establish rapport with your audience, implement techniques to reduce nervousness and fear, understand your strengths as a presenter and how to appeal to different types of people, recognize how visual aids can create impact and attention, develop techniques to create a professional presence, learn some different ways to prepare and organize information, and prepare, practice, and deliver a short presentation. -
Disability Awareness: Working with People with Disabilities
Original price was: R599.00.R199.00Current price is: R199.00.This course will assist with welcoming people with disabilities into workplaces, learning how to Interact with people with disabilities, identify and overcome barriers in the workplace, use respectful, appropriate, acceptable language in any circumstance, understand appropriate interaction during the hiring and interviewing process, and understand what job accommodation is and how it applies in a workplace. -
Dealing With Difficult People
Original price was: R499.00.R199.00Current price is: R199.00.Upon completion of this course, you will be able to recognize how your own attitudes and actions affect others; find new and effective techniques for dealing with difficult people; be familiar with some techniques for managing and dealing with anger; and develop coping strategies for dealing with difficult people and difficult situations. -
Becoming Management Material
Original price was: R599.00.R199.00Current price is: R199.00.After you complete this course, you will be able to define your role as a manager and identify how that role differs from other roles you have had, understand the management challenge and the new functions of management discover how you can prepare for and embrace the forces of change, identify ways to get you and your workspace organized and get a jump on the next crisis, identify your leadership profile and explore ways to use this knowledge to improve your success as a manager, enhance your ability to communicate with others in meetings and through presentations, and create an action plan for managing your career success. -
Windows 10: May 2019 Update: Troubleshooting, Updates, and Security
Original price was: R599.00.R199.00Current price is: R199.00.In this course you will learn how to use automatic troubleshooting, use the Windows Update tool, and use updated Windows Security features. -
Windows 10: May 2019 Update: Windows Settings and Storage
Original price was: R599.00.R199.00Current price is: R199.00.In this course you will learn how to use the updated Settings app, and use the updated Storage settings. -
Windows 10: May 2019 Update: Navigation, Productivity, and Customization
Original price was: R599.00.R199.00Current price is: R199.00.In this course you will learn how to navigate the updated Start menu, use the updated taskbar and Action Center, use themes and emojis, and use the updated clipboard settings. -
Windows 10: May 2019 Update: Getting Started
Original price was: R599.00.R199.00Current price is: R199.00.In this course you will learn about the Windows 10 May 2019 Update and what it includes. You will also learn how to update Windows 10 to the May 2019 Update. and sign into Windows 10. -
Microsoft Word 365: Part 1: Advanced Topics
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft Word 365: Part 1: Proofing a Document
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft Word 365: Part 1: Controlling Page Appearance
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft Word 365: Part 1: Adding Graphics
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft Word 365: Part 1: Managing Lists
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft Word 365: Part 1: Adding Tables
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft Word 365: Part 1: Formatting Text And Paragraphs
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft Word 365: Part 1: Editing a Document
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft Word 365: Part 1: Getting Started With Word
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft Excel 365: Part 1: Finalizing Workbooks
Original price was: R599.00.R199.00Current price is: R199.00.In this course you will learn how to use comments , manage worksheets, and change view options. -
Microsoft Excel 365: Part 1: Using Pivot-Tables
Original price was: R599.00.R199.00Current price is: R199.00.In this course you will learn how to insert PivotTables, work with PivotTable data, and sort and filter PivotTable data. -
Microsoft Excel 365: Part 1: Organizing Worksheet Data with Tables and Charts
Original price was: R599.00.R199.00Current price is: R199.00.In this course you will learn how to create and modify tables and charts. -
Microsoft Excel 365: Part 1: Adding Pictures and Shapes
Original price was: R599.00.R199.00Current price is: R199.00.In this course you will learn how to insert pictures and shapes, and format shapes. -
Microsoft Excel 365: Part 1: Formatting a Worksheet
Original price was: R599.00.R199.00Current price is: R199.00.In this course you will learn how to format text and cells, align cell contents, use Find & Select tools, and apply conditional formatting. -
Microsoft Excel 365: Part 1: Working with Data
Original price was: R599.00.R199.00Current price is: R199.00.In this course you will learn how to use formulas and functions, work with data, rows, and columns, and sort and filter data. -
Microsoft Excel 365: Part 1: Getting Started
Original price was: R599.00.R199.00Current price is: R199.00.In this course you will learn how to get started with Excel Online, describe the basic components of Excel, manage workbooks, and get help in Excel Online. -
Making Your Business Better
Original price was: R499.00.R199.00Current price is: R199.00.This course demonstrates how various factors work together to ensure a company flourishes. Students will be guided through positioning and pricing, marketing, selling, negotiating, responding to RFQs, project management, team building, productivity, and strategic planning. Other courses that may be of interest to the student are Building Your Self Esteem and Assertiveness Skills, Business Leadership, Business Ethics in the Office, Creating a Positive Work Environment, and Getting Stuff Done - Personal Development Boot Camp. -
Microsoft PowerPoint 365: Part 1: Finishing Your Presentation
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft PowerPoint 365: Part 1: Working with Tables
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft PowerPoint 365: Part 1: Working with SmartArt
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft PowerPoint 365: Part 1: Working with Images and Shapes
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft PowerPoint 365: Part 1: Developing a PowerPoint Presentation
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft PowerPoint 365: Part 1: Getting Started
Original price was: R599.00.R199.00Current price is: R199.00. -
Creativity In The Workplace
Original price was: R499.00.R199.00Current price is: R199.00.After you complete this course, you will be able to, define creativity, identify the characteristics of a creative person, develop your creativity, understand the importance of creativity in the workplace, identify the benefits of creativity in the workplace, examine creative corporate cultures, foster creativity in the workplace, and apply brainstorming techniques. -
Microsoft Office 365: 2018 Feature Updates
Original price was: R599.00.R199.00Current price is: R199.00.By the end of this course, users should be comfortable using the new features released in 2018 for the desktop version of Microsoft Office 365, including features of Microsoft Word, Excel, PowerPoint, Outlook, Access, and Visio. -
Microsoft Outlook Online: Using the Tasks Workspace
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft Outlook Online: Using the People Workspace
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft Outlook Online: Using the Calendar Workspace
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft Outlook Online: Organizing Email
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft Outlook Online: Working with Email Messages
Original price was: R599.00.R199.00Current price is: R199.00. -
Microsoft Outlook Online: Getting Started
Original price was: R599.00.R199.00Current price is: R199.00. -
Story Marketing for Small Businesses
Original price was: R499.00.R199.00Current price is: R199.00.This course covers the essential elements of a story marketing campaign, from a review of company message and brand, to the elements of good storytelling. The course leads participants through the steps of creating a marketing story knowing your company, knowing and connecting with customers, and the story writing and editing process. This creates a clear and engaging path that will lead customers to your products and services and encourage them to respond to your call to action. -
Building Your Self Esteem and Assertiveness Skills
Original price was: R499.00.R199.00Current price is: R199.00.In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves. -
Giving Effective Feedback
Original price was: R499.00.R199.00Current price is: R199.00.In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. Youll also learn some tips for receiving feedback. -
Creating a Top-Notch Talent Management Program
Original price was: R499.00.R199.00Current price is: R199.00.In this course, you will learn about the various aspects of talent management, including performance management, succession planning, talent management programs, employee development strategies, and employee engagement plans. -
Conflict Resolution: Getting Along In The Workplace
Original price was: R499.00.R199.00Current price is: R199.00.In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.
