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Microsoft 365 Outlook Part 1: Managing Your Calendar
R199.00View the calendar, manage appointments, manage meetings, and print your calendar. -
Online Tools for Small Business
R199.00At the end of this course, you will know about popular free online tools for small business owners, understand basic functions of Google Docs, Canva, Trello, Survey Monkey, and MailChimp, be able to select tools that meet or match your business needs, and know how to use these tools in your business. -
Influence and Persuasion
R199.00In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. Youll also receive an introduction to basic neuro linguistic programming techniques. -
Vendor Management Essentials
R199.00This course will take you through a Vendor Management process including outlining a Vendor Policy Document, developing Vendor Key Performance Indicators, assessing of potential vendor risk, describing components of a vendor contract, and monitoring the performance and relationship of vendors using questionnaires, form and auditing. -
Microsoft OneNote Online: Finalizing a Notebook
R199.00In this course you will learn how to use proofing tools, share and collaborate on notebooks, and work with notebook versions. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
R199.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Microsoft Teams: Customizing Channels
R199.00In this course you will learn how to customize channels, and add tabs and connectors to a channel. -
Lean Process Improvement
R199.00This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods. -
Selling Smarter
R199.00In this course, you will learn why consultative and customer-focused selling are so important. Youll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients. -
Getting Started with Microsoft 365: File Storage and Collaboration
R199.00Store files and collaborate with OneDrive for Business Manage an organizations activity with Delve -
Microsoft PowerPoint Online: Working with Images and Shapes
R199.00In this course you will learn how to insert graphics, modify and format objects, and adjust image appearance. -
Microsoft OneNote Online: Working with Notes, Part Two
R199.00In this course you will learn how to use tags and symbols, add handwritten text to a note, and use OneNotes highlighting tools. -
Microsoft 365 PowerPoint Online: Getting Started
R199.00In this course you will learn how to: Get started with PowerPoint Online, Create, edit, and view presentations, and Get help in PowerPoint Online. -
Microsoft Word Online: Working with Images
R199.00In this course you will learn how to insert images, resize images, and adjust image appearance.