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Microsoft 365 Excel: Part 2: Working with Graphical Objects
R199.00Insert and modify graphical objects Layer and group graphical objects Incorporate SmartArt into your workbooks -
Microsoft OneNote Online: Finalizing a Notebook
R199.00In this course you will learn how to use proofing tools, share and collaborate on notebooks, and work with notebook versions. -
Prospecting for Leads Like a Pro
R199.00This course will teach you how to identify your target market, use a prospect dashboard, and set goals. You will also learn how to find prospects through networking, trade shows, lost accounts, and cold calls. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
R199.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Becoming a Progressive Employer: Setting Trends Instead of Following Them
R199.00In this course, you will gain an understanding of what being progressive means, and then take time to truly examine this concept through activities and discussion. You will look at the process involved in going from the status quo to being progressive, along with how to develop or enhance a progressive mindset and innovative ideas. The last part of the course involves understanding the importance of a succession plan to a progressive organization. -
Code of Conduct: Setting the Tone for Your Workplace
R199.00Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it. -
Identifying and Combatting Fake News
R199.00After you complete this course you will be able to: define fake news, recognize the difference between fake news and objective reporting, understand the impacts of fake news on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within fake news , and create your own fake news action plan. -
Microsoft 365 Excel: Part 2: Enhancing Workbooks
R199.00Customize workbooks Manage themes Protect files Prepare a workbook for audiences -
Team Building: Developing High Performance Teams
R199.00After you complete this course, you will understand how to apply the TORI model, Tuckman and Jensens five stages of team development, and Glenn Parkers 12 characteristics of effective teams to develop high-performance teams. You will also complete the Velsoft team player type assessment to help you identify how you behave in a team and how you can connect with others. -
Microsoft PowerPoint 365 Part 2: Unique ShortCuts
R199.00In this course you will learn shortcuts for presenting, shortcuts to move between ribbons and panes and, shortcuts for editing slides and presentations. -
Microsoft Teams: Customizing Channels
R199.00In this course you will learn how to customize channels, and add tabs and connectors to a channel. -
Conducting Effective Performance Reviews
R199.00This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance.