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Building an Online Business
R199.00This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur. -
Microsoft Word Online: Getting Started
R199.00In this course you will learn how to get started with Word Online, manage documents, work with text, find and replace text, change view options, and get help in Word Online. -
Getting Started with Microsoft 365: File Storage and Collaboration
R199.00Store files and collaborate with OneDrive for Business Manage an organizations activity with Delve -
Writing Reports and Proposals
R499.00To begin this course, you will learn about the four stages of report writing: investigating, planning, writing, and revising. Youll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material. -
Microsoft OneNote Online: Getting Started
R199.00In this course you will learn how to get started with OneNote Online, set up a notebook, manage pages and sections, and print and view notebooks. -
Building Better Teams
R199.00After you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contracts ,identify your team player style and how it can be used effectively with your own team, build team trust, identify the stages of team development and how to help a team move through them, recognize the critical role communication skills will play in building and maintaining a team atmosphere, and identify ways that team members can be involved and grow in a team setting. -
Story Marketing for Small Businesses
R199.00This course covers the essential elements of a story marketing campaign, from a review of company message and brand, to the elements of good storytelling. The course leads participants through the steps of creating a marketing story knowing your company, knowing and connecting with customers, and the story writing and editing process. This creates a clear and engaging path that will lead customers to your products and services and encourage them to respond to your call to action. -
Working with the Media: Creating a Positive Working Relationship
R199.00You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, youre going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
R199.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Team Building: Developing High Performance Teams
R199.00After you complete this course, you will understand how to apply the TORI model, Tuckman and Jensens five stages of team development, and Glenn Parkers 12 characteristics of effective teams to develop high-performance teams. You will also complete the Velsoft team player type assessment to help you identify how you behave in a team and how you can connect with others. -
Microsoft 365 Excel: Part 2: Analyzing Data with Logical and Lookup Functions
R199.00Use text functions Use logical functions Use lookup functions Use date functions Use financial functions -
Microsoft 365 PowerPoint Online: Getting Started
R199.00In this course you will learn how to: Get started with PowerPoint Online, Create, edit, and view presentations, and Get help in PowerPoint Online. -
SME Digital Financial Solution – Preparing to meet with a Capital Provider
R99.00You are ready for an expansion project, and need to present to a Capital Provider. In this module we follow an SME in journey to meet with a Capital Provider. -
Microsoft 365 Excel: Part 1: Working with Data
R199.00Use formulas and functions Work with data, rows, and columns Sort and filter data -
Becoming a Progressive Employer: Setting Trends Instead of Following Them
R199.00In this course, you will gain an understanding of what being progressive means, and then take time to truly examine this concept through activities and discussion. You will look at the process involved in going from the status quo to being progressive, along with how to develop or enhance a progressive mindset and innovative ideas. The last part of the course involves understanding the importance of a succession plan to a progressive organization. -
Microsoft 365 PowerPoint Online: Working With Tables
R199.00In this course you will learn how to: Create, edit, and format tables.